In our daily life, we inevitably bump into the necessity to repair, fix or rebuild something in our home, garden, or office. Mostly, we try to search for technicians recommended by our friends but not always it is possible to find the exact specialist only by word of mouth.

As a rule, individual technicians cannot afford to have a separate website, but still, need to be represented on the web. That’s why they may find it very comfortable to register on one of the “Human As A Service” (“HaaS”) platforms to generate leads for them. Some of the representatives of such platforms are Homeadvisor, Mybuilder, Airtasker, Amazon Home Services, NoCowboys, to name a few.

HomeAdvisor built the largest tradesmen international employee website that connects homeowners with specialists in home repair, remodeling, and home improvement. That is why we selected this platform for today’s overview to look at its functionalities and unveil the secret of their success.

Hoping you’ll find it useful to learn how to build a HomeAdvisor type website!

Continue reading “How to Build a Tradesmen Website Like HomeAdvisor”

by Anna Klimenko

How to Build a Field Service App

86% of clients would pay an extra $25 for the option to have Jake (Gerard Butler) from Geostorm come and fix their equipment   choose a convenient time for a technician to visit them.
The increase in customer satisfaction can bring a revenue lift of up to 15% while lowering the operational costs by as much as 20%.

Today, personalization, quality of service, and moderate cost are three whales that support user expectations. If you can provide the balance among all these components, you are at the top. But it is easier said than done, as from many field service companies the automation of their routine operations is still a great challenge.

At what stage should I start using Field Service App? What size of a company does it suit and how do I choose the right app for my use? Is it necessary to build a field service app or can I solve my issues with a ready-made solution? Is it possible to shorten my appointment windows, increase the level of personalization and quality of services, and reduce operational costs with the help of technologies? Probably these and some other questions brought you to this article.

Let’s find out the answers!

Continue reading “How to Build a Field Service App”

by Anna Klimenko

How Nonprofits Can Benefit From Automation

Robots will never displace humans in the ability to be empathic and passionate. And actually, we do not need them to do this. Let’s save emotions for humans and delegate routine work of systematization, search and calculation to computers, while we focus on extraordinary tasks that need all our involvement, communication talent, analytical abilities, and understanding of feelings.

Charity and nonprofit organizations, on the one hand, work to appeal to people’s real feelings (caused by their needs and deeds) and, on the other hand, need to complete the quite ordinary tasks of collecting donations, keeping documentation, sending out emails. Here we’ll discuss how automation can improve nonprofit.

Are you tired of routine in your charity organization? Ready to change it?

Continue reading “How Nonprofits Can Benefit From Automation”

“Hi, Kevin! How are you doing? We are glad to inform you that your room is ready for check-in! Just confirm upon arrival and receive mobile key access directly to your room! We hope that you enjoy your stay in our hotel.”

If your hotel management system sends out confirmations like this, you are on trend!
If not, read this article for further insight and to find out more about hotel industry opportunities to help enhance your services and teach you how to create a hotel management system.

Continue reading “How to Develop a Custom Hotel Management System”

88% of planners expect their attendees to consider mobile event apps as critical to their event experience.

This is understandable, because being stuck with a bag full of paper handouts, trying to figure out where to go next isn’t exactly the picture of an ideal conference experience, is it?!

Nowadays, when we have floods of invitations to all kinds of events, we can be really picky. A lot of factors weigh in our decision, including the conference app, or lack thereof.

That is why many conference organizers now view event apps as not only an option to improve the overall attendee experience, but also as an important competitive advantage. But how to make an event app capable of that?

Continue reading “How to Make a Conference App That Adds Value to Your Event”

If we asked you to rate the service level during your previous stay at a hotel, how many stars would you give it, between one to five? Were there any delays at check-in or check-out, problems with payment or providing special services, were the personnel polite and well-organized? Did you feel cared for as a guest, with a level of personalized treatment?

A hotel is a large living organism, each part of which should function coherently with the others in order to provide top service. Like in the body, where the brain gives out commands and gets feedback from organs and muscles, any hotel department should also be controlled by a single system.

As a hotelier, you must be aware that even the slightest disorder in synchronization of information or personnel actions can lead to loss of guests’ trust and satisfaction.

One of the challenges with modern hotels is the process of keeping the establishment’s information on paper or in Excel files. With so many ready-to-use software options, and the ability to create a custom solution, hotel management has become easy and productive like never before. You just need to choose the right tool.

Are you puzzled about how to do this? Keep reading, and let’s shed some light on this question!

Continue reading “How to Choose the Right Hotel Management Software”

by Anna Klimenko

How to Build a Review Website?

Let me confess, I almost never go out for dinner at a restaurant without checking the rating of the establishment on TripAdvisor or Google. How about you?

The same goes for booking a hotel room for a vacation, buying a car, looking for a physician, or hiring a tradesman. Nobody wants to have a bad experience and waste time and money on unverified services or goods.

“85% of consumers trust online reviews as much as personal recommendations” – Bright Local.

These statistics and your personal experience should bring you to the conclusion that a web review service is in high demand now and can be a driving link in creating a chain between customers and businesses.

Isn’t it time to start thinking about creating your own review website?

Continue reading “How to Build a Review Website?”

When launching your business, and with only 10-15 customers on your roster, to start, you are surely able to remember all tasks and interactions with each of them. But, as the number of customers reaches several hundreds or thousands (including contacts, leads, prospects, affiliates, and partners) you’ll need accurate data storage and processing with quick access to all necessary information.

There are many types of software known as CRM systems that cope with customer relationship management and can be used to substitute Excel files and heavy paperwork.

Continue reading “How Much Does It Cost to Develop Custom CRM Software?”

Ready or not, GDPR is here to change the way we view privacy. And, unless you want to pay multimillion euro fines, you’ve got to take it seriously!

Of course, there is a silver lining and not everything is that bad. The new regulation has introduced very good privacy protection practices that will bring a lot of value to your users. So, whenever you feel intimidated, just remember that GDPR legislates common sense!

In this article, we deconstruct GDPR from the point of view of the impact it will have on the development of your website/web app. We did our best to extract the practical steps for making your website GDPR compliant.

Continue reading “How Does GDPR Change the Way Your Website is Developed?”

by Anna Klimenko

How to Build Your Own Crowdsourcing Platform

“Good ideas can come from anywhere: 92% of the creators of the best creative solutions come from different countries than the country from which the brief originates.” – eYeka State of Crowdsourcing Report.

Some challenges just need a collective mind, in order to solve them, and some tasks need to be delegated to someone who has better competencies in the specific area. Some projects are better for brainstorming across as many people as possible, too.

It’s no wonder that, with the development of the internet, it has become inevitable that people have started to delegate jobs to others via specialized platforms. To top it off, we have also now recognized the 12th anniversary of crowdsourcing as a social, business, and technical phenomenon.

Continue reading “How to Build Your Own Crowdsourcing Platform”

There are a lot of small and medium-sized enterprises owning or renting spare rooms that stay idle even though they are still being paid for on a regular basis. At the same time, many freelancers, start-ups, event-managers, and entrepreneurs are searching for an inexpensive workspace that does not require a lot of the hassle that comes with contracts and administrative costs, and could be rented on demand.

Why not connect these two groups of people to help each other? Looks like an idea for a start-up, doesn’t it?

Continue reading “How to Build a Website Like Airbnb for Commercial Real Estate?”

“95% of our energy should be spent on generating income. If I am spending that time typing in stuff, adjusting stuff, organizing stuff and only 5% of time on generating income, then I am in trouble!” Kris McCullough, a thought leader in real estate business, owner of KSA

When it is just you and a couple of clients, it might be easy to concentrate on the core activities 95% of the time. But as your client base grows and you add more and more people to the team, administrative and organizational tasks start to take over.

That’s the time when agents turn to business tools like real estate CRM and marketing automation software.

Continue reading “How to Automate a Real Estate Business Using Custom CRM Software”

“Where can I get new leads?” – the question that probably worries every entrepreneur.

There are a lot of marketing solutions for this, but today, we’ll share with you a technology that will cope with this and many other painful tasks using programming.

From the title, you have already deduced that we’ll talk about “web scraping.” So, let’s cut to the chase and dive in at once!

Continue reading “4 Ways Your Business Can Benefit from Web Scraping”

Today, 9 in 10 home buyers rely on the internet as one of their primary research sources when looking for a new house.

This is too big to ignore! Your buyers are online, searching their way through homes to find the perfect one. The question is – are you capturing this massive opportunity? Are you helping them in their journey to find a new home?

In this article, we will show you how to create a real estate website that adds value to real estate buyers. We will cover five strategies used by industry leaders to generate and nurture leads that have proved to boost agency revenues.

Continue reading “How to Build a Real Estate Website That Adds Value to Buyers”

We know how important it is for your charity organization to be recognized by as many people as possible to attract more donations for its good deeds in the community.

In spite of the popularity of fundraising through social media platforms, if your campaign is more than a one-time event, a full website is more functional and looks more trustworthy and reputable than a Facebook page.

All popular foundations like WWF, Unicef, Charity:water, Cancer Research UK and others, that focus on serious causes, have their own websites. They inform the public of their mission, announce upcoming fundraising events, collect donations, share outcomes of activities and communicate with volunteers, sponsors, and beneficiaries.

So, if you have an idea of how to change the world – then put it into action and make it even more effective with a website!

Continue reading “How to Build a Charity Website For a Non-Profit Organization?”

Speech recognition is one of the most difficult aspects of programming and, at the same time, one of the most desirable features of new-age applications. One of the potential implementations is using speech recognition in call-centers systems to automate the mundane work of operators.

The main question is how to make a machine understand natural language, transform it into text and return an adequate response? Many development companies such as Google, Amazon, IBM, Apple, and Microsoft are now highly involved in the creation of the best mechanisms to cope with these tasks. Thus, some time ago Amazon announced a service for creating conversational interfaces for applications – Amazon Lex.

Actually, we actively use AWS products in many of our projects and know their specifics, so, in spite of the fact that Lex was still quite raw (new and poorly documented), we were determined to crack it. We hoped that this would be one more positive story that would give us more points toward our overall expertize score.

However, our experience turned out to be quite controversial. If you plan to use Lex for your automatic speech recognition (ASR) bot, you may find it helpful to read this article. We would like to caution you.

Continue reading “Creating a Call-Center Bot with AWS Connect and Amazon Lex: It Can Speak, but Does It Understand?”

“What’s the ROI of your mother?” replied Gary Vaynerchuk when someone asked him about the return on investment of social media marketing.

Gary has a point here. Not everything may or should be quantified. Some things bring non-monetary value that is far greater than money. For instance, if your safety training leads to fewer accidents, it can potentially result in a saved human life. Now, that is invaluable!

However, when it comes to corporate training programs, sometimes you do need to show the numbers, especially if you want a bigger budget.

Continue reading “How to Calculate Return on Investment (ROI) of eLearning?”

45% of the fastest-growing companies in the world will “employ” more smart machines and virtual assistants than people by 2018.

Indeed, nowadays we see more and more businesses using artificial intelligence in a variety of areas. And among the early adopters are industry leaders such as Uber, Airbnb, and Etsy – which are also the subjects of this article.

Continue reading “The Role of Artificial Intelligence in Business, and Why Uber, Airbnb, and Etsy Can’t Survive Without It [Infographic]”

From a business perspective, you should regard an effective search engine as a powerful tool that is able to increase conversion rate and bring more profit to website owners. If your website search mechanism doesn’t provide relevant results or its searching performance is too low, people will leave the website and go to its competitor.

So, what is an effective search engine?

Continue reading “Elasticsearch vs. Solr vs. Sphinx: Best Open Source Search Platform Comparison”

We bet your life will never be the same after you read this article.
Next time you go to App Store or Google Play to download a mobile application, you will be hypnotized with humpty-dumpty attempts to guess if it is a native or hybrid app.

If you still haven’t figured out what we are talking about, let’s roll back a little bit and start with the basics.

Continue reading “Native vs Hybrid Mobile App Development: What to Choose in 2018?”